News:


Out of Hours
The practice is covered by an out of hours service (Primecare) which deals with the entire out of hours medical care. To contact this service directly please call            0330 123 9309

Appointments
70% of all GP appointments can be booked up to 4 weeks in advance.  The remaining 30% of GP appointments become available at 8am each day.  To book these appointments, please telephone on the day that you wish to be seen as near to 8am as you can

ON-LINE BOOKING - you need to register (ask at reception) and then you can book up to 14 days in advance subject to availability

Walk in Surgery
Held at Hampton Dene only - every weekday 9am-10.30am for minor illness or new problem only - no appointment necessary


Blood tests
Please ring after 11am 3-4 days after your blood was taken. Some tests and investigations may take longer.

Confidentiality

We record information about you so that you can receive the best possible care and treatment. We keep this information together with details of your care to ensure that your doctor or nurse has accurate and up to date information.

There are times when we have to pass on information about you to other people such as hospitals, Dept. of Work & Pensions or Primary Care Trust (formerly the Health Authority). This is always done confidentially or by removing identifying details when they are not essential.

Everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information.

Outside the NHS—when asked to provide information to outside agencies, e.g. solicitors, written consent will be obtained at all times before this information can be supplied. You have a right at any time to refuse the release of your details.