Surgery Opening Hours

The main telephone lines are open as follows:-

Cantilupe Surgery

Please note the doors open at 08:15 and close at 18:30. Appointments are available between 08:30 - 18:00

Hampton Dene Surgery

Appointments are available between 08:40 - 16:00.

Please note that times do vary, please call either surgery and a receptionist will advise you.

FOR PRESCRIPTION LINE OPENING TIMES PLEASE SEE THE PRESCRIPTION SECTION ON THIS WEBSITE.

When We Are Closed

The practice is covered by an out of hours service (Taurus Healthcare) which deals with the entire out of hours medical care.

When phoning the practice during the above times you will hear a message with the out of hours phone number.

To contact this service directly please call 111 or 0800 121 7221

Please remember to cancel your appointment with Taurus Healthcare should your symptoms improve using 0800 121 7221

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Training Closures

Every four months the surgery will close between 12:30 and 16:30 for the whole practice team to take part in training and education sessions.

During that time another practice will take care of any emergencies that may arise. On phoning the surgery you will hear a recorded message advising you of their phone number.

Posters warning patients of this afternoon closure will be placed around the surgery in plenty of time.